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Archive for November, 2014

Black Friday: A Crash Course in Your Checkout Process

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Well, it’s here—Black Friday. (Cue music from Jaws soundtrack of Beethoven’s 5th…)   While great for business, it can be overwhelming for you and your staff. But instead of just surviving, view today as a crash course in identifying time wasters in your checkout process. For example, examine the following (these are taken from a [...]

How to Handle Returns

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Returns are as much a part of retail as price tags. There is no avoiding them, so your best bet is to be prepared. Returns may be easier for a brick-and-mortar than an online enterprise. Either way, ensure that your staff and company are set for returns by following these helpful tips: Create a clear [...]

Attracting Customers Like You Do Dates

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Typically, on Fridays we post a blog highlighting one of our merchants’ business. But today, we announce the posting of our latest free infographic, Attracting Customers Like You Do Dates! We’re just beginning our latest series of ebooks and infographics on attracting customers. We post a lot of material about payment processing on our blog, [...]

When Fraud Hit Home

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Today, we are excited to have a guest post from Keith Sampson. Take a look at the great information he gives from his own experience with credit card fraud.  In my line of work, I am always explaining what PCI compliance is and helping our customers with it. I have taken the calls from upset [...]

Do You Know How to Get Paid?

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Receiving payment by credit or debit card seems simple: Step 1: Accept card from customer. Step 2: Swipe card on a spiffy payment terminal. Step 3: Hand card back to customer. Pretty easy, right? But to transfer the money from your customer’s account to yours, many steps must happen within seconds. Once you start thinking [...]

Preparing for the Holidays

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The holidays—a joyful, magical time of year dedicated to family, gifts, and traditions. But if you’re a business owner, ’tis the season for an influx of products to be sold, returns to be made, and “holiday spirit” to be kept amidst the masses of shoppers. Those jingle bells are just around the corner, and it’s [...]

Baker Youth Club’s Impact is About to Grow

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Everything that happens in your life shapes you somehow. As a boy, the Baker Youth Club (BYC) in Warsaw, Indiana, impacted Tracy Furnivall, and it formed passions that have guided the rest of his life. “When I grew up, the club was a cool place to go. We would play basketball and sock tag, and [...]

You vs. the Receipts: Who Will Win?

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There’s no way around it. Running a business involves a lot of paperwork. From leases and licenses to reports and receipts—the paper trails never end! Fortunately, being in the payment processing industry has given us a learning curve on some of these things. To help you plan ahead and stay prepared, we’ve created an infographic [...]