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Archive for the ‘Customer Service’ Category

Behind The Scenes at PayProTec

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Technology and financial companies tend to have the stigma of buttoned-up, high-pressure, corporate offices. Since PayProTec is a technology company that stewards finances, one might assume they have a stuffy office atmosphere. As a journalist and generally curious person, I decided to go behind the scenes at their headquarters in Warsaw, Ind. to discover the [...]

5 Tools You Should Be Using in the Restaurant Industry

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You might not assume that technology and food would complement one another. However, this couldn’t be further from the truth. In fact, restaurant patrons are now expecting their favorite belly-filling destinations to keep their technological experience up-to-date. Here are five tech-savvy tools your restaurant should use to stay current and efficient: Online menus. Customers today want [...]

5 Customer Service Tips from PayProTec

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Social media and online public forums have drastically increased the spread of word-of-mouth reviews. Because of this, outstanding customer service is even more important. Consumers expect a high level of customer service, whether over the phone, face-to-face, or online. Here are five customer service tips to help take your business to the next level: Listen. [...]