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Archive for the ‘Small Business’ Category

Anticipating National Boss Day

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You’d better hurry up! You still have a lot to do before October 16—National Boss Day. What, you weren’t aware? Fortunately, you still have two days to prepare. Maybe your boss is… The hardworking, servant leader The young-and-still-learning entrepreneur The old man who sits at his desk smoking a cigar, delegating all work The cranky, [...]

Old Leesburg Mill: An Unexpected Endeavor

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  Have you ever made a really big decision on the spur of the moment? That’s what Nick Deeter did two years ago. At 109 years old, the Old Mill in Leesburg was falling over and being auctioned off. Nick Deeter, who had worked there as a boy, randomly decided to buy it. His great-grandfather had [...]

Is Your Business Golf Etiquette Below Par?

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Golf. It’s a game almost all businessmen want to learn to play at some point in their career. Why? Because golf and business have become synonymous in our society. The beauty of playing a golf course (which I consider to be one of the most beautiful places on earth) in warm sunny weather makes it [...]

Bandidos Has Big News!

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Jimmie Schindler, Sr. started Jimmie’s pizza in 1980, but eventually wanted to leave the pizza business because he didn’t like coupons or delivery. His wife at the time said, “Let’s go out and try Mexican food.” Back then that wasn’t a big thing, and there weren’t many Mexican restaurants in the Ft. Wayne area. Jimmie [...]

How to Keep Internet Speed From Ruining Your Payment Processing

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Internet speed isn’t something to skimp on when it comes to business operations. Not only does it access things like email or online software, but your customers rely on it during the checkout process, both in store and online. If your internet is slow, you could be losing customers. Don’t allow dissatisfied customer experiences—or lost [...]

Old Hoosier Meats—Holy Smokes

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Ever wonder what it would have been like to live in a town like Mayberry, where everyone—from the hairdresser to the butcher—knows your name, your usual order, and your story? Well, in Middlebury, Ind. people don’t really have to wonder, at least when it comes to the local butcher. Ten years ago, Randy Grewe walked [...]

Why Analyze Transactional Data?

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One of the many duties of an owner or manager is knowing every aspect of business operations. Certain areas may be easier to overlook on a daily basis, but anything relating to  sales or finances should never be ignored. Transactional data in particular is critical to regularly track and analyze. Transactional data is the elements [...]

Increase Sales by Boosting Employee Morale

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Customer service is essential. Much of a business’ word-of-mouth advertising and positive online reviews come from shoppers’ experiences and interactions with employees. To ensure your staff constantly provides the best customer service, and in turn boost sales, they must be satisfied. Employee morale is a key ingredient of success. Here are four “Ps” you can [...]

Your Business Doesn’t Matter

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Your business doesn’t matter. I can prove it. Let’s start by analyzing a few other companies. Take a minute to look around your office and pick an object—like a coffee mug, lamp, laptop, or whatever. If the business that made it closed its doors, would you suffer? How long would it take you to find [...]

What’s the Deal with E-Receipts?

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The whole world is going online. A click of a button is all it takes to purchase items, deliver reports, and make payments. Even point-of-sale technologies have advanced to the stage of mobile checkout services and touch screen signatures. Such developments have made paper receipts seem outdated. Offering customers a receipt is still necessary—however, their [...]